FAQs

What do I need to bring to class?

As well as those creative juices, we recommend an apron or old tee, and a towel if you’re wheel throwing. Short nails are also your friend when it comes to making pots. 


What’s your cancellation and reschedule policy?

Once you’re booked in, we will only refund a booking due to unforeseen circumstances. We’re happy to reschedule a workshop with 7 days notice. If you’re not feeling well, please stay at home.


What happens if my work cracks in the kiln?

All care is taken in workshops to ensure our student’s work is well made, however this is pottery we’re dealing with here, and there’s always the odd casualty. We take no responsibility for work that cracks or breaks. 


When will my work be ready after a workshop?

Please allow 3-4 weeks for your babies to go through the kilns. Keep an eye on your inbox and spam folder. We’ll email you as soon as they’re ready for collection. We can only hold work for up to six weeks. After this time it will be donated to a local school.


What if I can’t make a class?

If there is a spare space in the same class on another night, we will happily pop you into that. If not, then unfortunately we’re unable to offer a make up session.


What happens if we go back into lockdown during my course?

Hopefully not, but if we do go into lockdown all 4-6 week courses will resume again when we open. If it's a one-off workshop that was due to run during a lockdown date, you can request a full refund or hold your booking until a date when we reschedule. 



Are your pieces food safe?
Yes! The clays and glaze materials I use in my range are non toxic.


What happens if a piece I ordered online breaks en route?
Please email a photo of the packaging to katie@madebybowie.com with 48 hours for a full refund or replacement of the same value.


Do you post internationally?
I'm working on making this happen... stay tuned.